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The Deadly Sins of Carrier Billing and Dispute Resolution

The process is grotesquely one-sided, but there are a few measures you can take to even things up Business Communications Review Hank Levine and Jim Blaszak In July we wrote about the seven deadly sins of carrier pricing and commitment terms. This month we thought we’d mix metaphors and take […]

How The BOCs Work Washington And Why It Matters

Lobbying has always been one of the telcos’ core competencies. They’re looking to build on past successes Business Communications Review Hank Levine and Jim Blaszak Enterprise user IT/telecom executives understand networks and technology, but they often don’t appreciate the influence of government oversight on the availability and prices of services. […]

The Seven Deadly Sins of Telecom Procurements

The path of the righteous manager is beset on all sides. Especially when a contract is due Business Communications Review Hank Levine and Jim Blaszak Too many times, companies have come to us for help with a transaction after they have made mistakes that drastically lower their odds of getting […]

Getting Refunds Of Illegally Collected Federal Excise Taxes

Business Communications Review Stephen Rosen, Hank Levine, Jim Blaszak In marathons, the last couple of miles are the hardest. The same seems to apply to getting the Federal Excise Tax (“FET”) refunds that the government agreed to provide almost a year ago. Levine, Blaszak, Block & Boothby brought the cases […]

The Market A Year After The Mergers

Business Communications Review Hank Levine and Jim Blaszak We’re honored that BCR has asked us to take over the “back page” on Dick Kuehn’s retirement. Dick’s wisdom and curmudgeonly good sense are legendary, and like many of you, we learned a lot from him over the years. Like Dick, we […]

Finessing On-demand Software Deals

How to mitigate risk when getting your software on tap. Computerworld Marc Lindsey and Joaquin Gamboa If — or more likely when — your company considers on-demand software or software as a service (SaaS), it will have to wrestle with many businesses, legal and technical issues in the process of […]