Skip to Content

Category: Podcasts

How to Make a Network Transformation Roadmap Executable

A network transformation roadmap can look robust on a slide, but if enterprise customers go to market before all the details, steps and sequencing are clear, the sourcing process can quickly expose gaps in the baseline, stakeholder alignment, contract timing and migration readiness. In this 8-minute episode of Staying Connected, […]

IT Strategy That Survives the Renewal Calendar

A renewal date is not a strategy, it’s a deadline. But in many enterprise technology environments, contract expirations, supplier proposals and budget cycles start driving decisions that should be tied to a larger strategic roadmap. When that happens, customers lose leverage, accept unfavorable contract extensions or lock in terms that […]

Why the New Verizon/BT Joint Venture Should Get the Attention of Every Enterprise Customer

Last Monday, Verizon and BT unexpectedly announced a joint venture that would combine their international enterprise operations. The new business is expected to serve more than 3,000 customers across more than 180 countries, representing roughly $4 billion in combined annual revenue. Their enterprise customers were the last to know. The proposed Verizon/BT joint venture raises an […]

Why Cost Creep Happens Even in Well-Run IT Environments

Cost creep does not always mean an enterprise negotiated a bad deal or lacks strong controls. In complex technology environments, spend can rise because ordinary changes pile up: services linger, disconnects are incomplete, invoices drift from contract terms, pricing becomes stale, and ownership gets fragmented. Without an active governance model, […]

My Invoice Doesn’t Match My Contract, What Do I Do Now?

When an invoice doesn’t match the contract, customers need a structured way to understand what was negotiated, what is being used, what the supplier is billing, and where the mismatch is occurring. Without that discipline, recurring billing issues can undermine cost management, renewal readiness, supplier accountability, and confidence in the […]