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October 10, 2025
June 30, 2026
Last Monday, Verizon and BT unexpectedly announced a joint venture that would combine their international enterprise operations. The new business is expected to serve more than 3,000 customers across more than 180 countries, representing roughly $4 billion in combined annual revenue. Their enterprise customers were the last to know. The proposed Verizon/BT joint venture raises an […]
Cost creep does not always mean an enterprise negotiated a bad deal or lacks strong controls. In complex technology environments, spend can rise because ordinary changes pile up: services linger, disconnects are incomplete, invoices drift from contract terms, pricing becomes stale, and ownership gets fragmented. Without an active governance model, […]
When an invoice doesn’t match the contract, customers need a structured way to understand what was negotiated, what is being used, what the supplier is billing, and where the mismatch is occurring. Without that discipline, recurring billing issues can undermine cost management, renewal readiness, supplier accountability, and confidence in the […]
A supplier discount or individual price point is not the same thing as a market benchmark. In complex enterprise technology deals, a proposal can look competitive on the surface, but major cost, commitment, flexibility, and contract risks are often left untouched. Enterprise customers need to understand not only whether the […]
The Supreme Court recently ruled on a case involving forfeiture orders assessed against AT&T and Verizon for failing to safeguard customer location information. The FCC forfeiture orders totaled over $100 million in combined penalties. In this 10-minute episode of Staying Connected, Tony Mangino is joined by LB3 partner Steve Rosen, […]
The latest Gartner Market Guide for Telecom Expense Management Services makes clear that TEM is no longer just about invoice processing, inventory and dispute management, or wireless optimization. The category is expanding into broader technology expense management, cloud, SaaS, UCaaS, IoT, utilities, and even emerging areas like AI license sprawl […]
October 10, 2025
June 30, 2026
