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Preserving Deal Value With Lifecycle Services

Organizations invest a significant amount of time and resources conducting major RFPs, renegotiations, and technology transformations. The project delivers meaningful improvements on deal commercials, cost reductions and operational gains.  However, once the deal is done and everyone goes back to their “day jobs”, a surprising amount of the value starts […]

What to Do When a Supplier Relationship Breaks Down

When a supplier relationship is broken, performance is poor and expected outcomes are not being delivered, customers don’t need more noise, they need more structure. They need to understand what is broken, what outcomes matter most, and what leverage they have to resolve the issues.  Sometimes the right answer is […]

Defining Colocation Requirements That Create Leverage

Colocation discussions usually start with the obvious questions: which provider, which geographic market, and what’s the price? Those questions matter, but they are not the only place where real value is won or lost. In this 9-minute episode of Staying Connected, Tony Mangino and Larry York of TC2 discuss the […]

The Reality Check for Sustainable IT Procurement in 2026

In 2026, enterprise customers are transitioning from broad sustainability goals to evidence-based supplier requirements across key IT categories.  In this 10-minute episode of Staying Connected, TC2’s Tony Mangino joins LB3’s Deb Boehling to discuss how embedded and measurable sustainable sourcing practices can help manage risk, control costs, and drive supplier […]

The Shift from “Low Cost” to “Total Value” in IT Sourcing

In almost every major technology deal you’ll find tension between “lowest cost” and “total value.” On paper, the lowest-priced proposal can look like the obvious win. But when you account for lifecycle cost, commercial flexibility, execution risk, and the impact on the broader roadmap, that apparent bargain can become a […]

Negotiating Zoom Agreements: What Really Matters

When companies say they’re “buying Zoom,” what are they actually purchasing? In this 10-minute episode of Staying Connected, Theresa Knutson and Julie Gardner join Tony Mangino, for a deep dive discussion on negotiating Zoom enterprise agreements—including software, professional services, and transport components. They also unpack tricky contract terms and how […]