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How the California Consumer Privacy Act of 2018 (“CCPA”) Affects Your Service Provider Agreements

Like Europe’s GDPR, the California Consumer Privacy Act of 2018 (“CCPA”) is California’s effort to enact stronger regulation of how enterprises handle personal information (PI). For all intents and purposes, the CCPA applies to all for-profit enterprises who do business in California, while adopting a very broad definition of what […]

7 reasons IT services deals fail – and how to resolve disputes

In the world of IT and telecom services, deals occasionally break down.  When this happens, the customer-supplier relationship is sorely strained.  Working through these challenges while also handling day-to-day vendor management is time consuming, often with negligible performance improvements, which only exacerbates customer dissatisfaction.  This article highlights common causes of […]

TMI: Tech Companies’ Insatiable Appetites for Data, and How Enterprises Can Avoid Over-Sharing

In the past few months, we’ve witnessed a torrent of revelations about tech companies’ collection and sharing of user information. Every link in the chain is culpable: device manufacturers, wireless carriers, app developers, social media platforms, and data brokers and analytics firms. From mobile carriers selling access to users’ real-time […]

The California Consumer Privacy Act of 2018 (“CCPA”) and How It Affects Your Service Provider Agreements – A Beginner’s Guide

It’s long been known that U.S. regulation of enterprises’ handling of personal information (PI) they collect is – except for specialized circumstances – light-handed.  To be sure, some specialized requirements exist.  Health information is subject to specific regulation under the Health Information Portability and Accountability Act (HIPAA); financial institutions have […]