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Another Data Breach May Put Enterprise and Individual Data at Risk

An entity called National Public Data was recently victimized by what may be the second-largest data breach in history, impacting both individuals and enterprises. As data breaches seem only to increase in frequency, enterprise customers can’t rely on service providers alone to keep their data safe—they must be proactive about […]

Risky Business – AI in Your Contact Center

AI continues to drive innovation in the Contact-Center-as-a-Service (CCaaS) space, significantly improving agent efficiency and customer experience.  However, the use of AI in CCaaS solutions, while almost ubiquitous, is not without potential risk to the enterprise. In this 10-minute podcast, Laura McDonald joins Tony Mangino to discuss pending legal actions related to […]

September 17, 2024 – Minneapolis – LB3/TC2 Conference

Maximizing Value from Your Network & IT Deals in Today’s Enterprise Market Join the experts from TC2 and LB3 for our annual Minneapolis Conference on Tuesday, September 17, 2024, at the JW Marriott – Mall of America. Implementing sourcing strategies to keep up with the relentless pace of technology evolution […]

AT&T Suffers Yet Another Major Data Breach

AT&T recently revealed that it suffered a major data breach affecting nearly all of its wireless subscribers, making this one of the largest communications data breaches in recent history. While data breaches are all too common today, enterprise customers shouldn’t let their frequency desensitize them from maintaining best practices in […]

Net Neutrality: What is Old is New Again

On July 22, 2024, the FCC’s open Internet order— which transforms Internet access service from a lightly regulated information service into a heavily regulated telecommunications service— will take effect. This article describes the policies and legal theories underlying the Order and the Order’s effect on consumers of Internet services and […]