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Avoiding the Dreaded “Undeliverable” Text Message

If your enterprise has noticed lower than usual text message completion rates lately, you aren’t alone.  Mobile network operators are increasingly blocking enterprise customers’ legitimate outbound text messages, spurred by FCC decisions on text messaging’s regulatory classification and a push to limit illegal spam robotexts. In this 9-minute podcast, LB3 […]

Reflections on Twenty Years of Change

Ahead of his retirement from TC2 at the end of this month, Joe Schmidt talks to Ben Fox about how the communications industry that we work in has evolved over his 21+ years with TC2, and how we’ve evolved with it – from the network services that preceded MPLS, through […]

ChatGPT’s Implications for Networking and Communications – Part 2

ChatGPT and other AI systems continue to captivate IT executives but have also caught the attention of governments and government agencies that want to keep the technology in check.  A successful deployment of these AI systems can offer massive productivity gains, but caution is required because untrained GPT systems can […]

How to Navigate the Co-management Conundrum in MSP Engagements

For IT and communications services, how you set up your outsourced management and service delivery arrangements with your chosen managed service (MSP) partner is pivotal to securing and maximizing the benefits of outsourcing.  This includes the smoothness of any transformation from in-house support or, thereafter, the transition from one MSP […]