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Category: Podcasts

Telco Asset Divestitures are “Lumen”

Lumen Technologies recently announced two sizable business divestitures that could see them realize $10 billion in sales proceeds and help the company refocus its strategy.  In the first sale, Lumen’s Latin American business is being sold to the investment firm Stonepeak for $2.7 billion and in the second, even larger […]

AT&T and Verizon’s UnMergers

About five years ago AT&T and Verizon announced with great fanfare their strategic business expansion into the world of content development.  The carriers spent billions of dollars and had to overcome fierce regulatory resistance to acquire companies such as Time Warner and Yahoo.  Roll forward to 2021 and both companies […]

Understanding SLAs for Managed Services

A profound difference in the construct of service level agreements (SLAs) between managed services and outsourcing deals and network transport SLAs is that SLAs are more custom to a particular contract or customer.  Knowing what to measure and how to measure it, however, can be challenging. In this 10 minute […]

Achieving Meaningful WAN Service Levels

Wide Area Network service levels are critically important for helping keep an enterprise’s network humming.  Unfortunately, SLAs are not always well understood.  The key point of SLAs is to cover all services, end-to-end, and for the supplier and enterprise to have a clear understanding of who is accountable for the […]