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Category: Podcasts

Pendulum Swings for Managed Services

2024 is a year of customer/user experience. In this 12-minute podcast, Frank Zagrodnik and Bryan Carriker join Sara Crifasi to discuss how enterprises continue to evolve their use of outsourced managed network service (MNS) arrangements, including co-management models – where the customer and provider collaborate on delivering certain functions deemed […]

Rethinking Cloud

Enterprises did a herculean job of adapting to the pressures imposed by the pandemic, but now find themselves managing multiple cloud solutions with confusing invoices and overwhelming costs.  In 2024 enterprise customers will deal with two big cloud-related challenges – cloud management and cloud costs. In this 10-minute podcast, Deb […]

Enterprise Customers Diversify Away from Cisco

When rethinking their ICT infrastructure strategy, enterprise customers are demonstrating an increased willingness to diversify away from Cisco, focusing on the continued transformation to cost-effective, secure, easy-to-manage, cloud-first architectures.  Equipment providers including Juniper, Palo Alto, Arista Networks, and HPE/Aruba are positioned favorably to benefit from the diversification.  Odds are that […]

Contact Centers as a Service: Our Predictions for 2024

Looking forward into 2024, we expect an upsurge in migrations from on-premise solutions to cloud and hybrid cloud deployments.  While enterprises often engage third-party help for implementation support and optimization as they move from legacy to cloud-based solutions, once implemented, enterprises will continue to bring more of the day-to-day management […]

CBRS: A Work in Progress

On this episode of Staying Connected we continue our ongoing discussion of enterprise use of private 5G networks in general and in particular, enterprise use of Citizens Broadband Radio Service (CBRS). In this 9-minute podcast, David Lee and Steve Rosen join Tony Mangino to discuss the technical and regulatory idiosyncrasies […]

ICT Regulatory Outlook

Laws and regulations related to technology issues can have direct (and sometimes indirect) impacts on the cost and delivery of the products and services that enterprise customers must purchase to keep their businesses running.  In 2024, information and communications technology policy developments coming out of the Federal Communications Commission – […]