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June 17, 2024
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AI continues to drive innovation in the Contact-Center-as-a-Service (CCaaS) space, significantly improving agent efficiency and customer experience. However, the use of AI in CCaaS solutions, while almost ubiquitous, is not without potential risk to the enterprise. In this 10-minute podcast, Laura McDonald joins Tony Mangino to discuss pending legal actions related to […]
Maximizing Value from Your Network & IT Deals in Today’s Enterprise Market Join the experts from TC2 and LB3 for our annual Minneapolis Conference on Tuesday, September 17, 2024, at the JW Marriott – Mall of America. Implementing sourcing strategies to keep up with the relentless pace of technology evolution […]
Two recent Supreme Court decisions may shake things up at the FCC when it comes to rulemakings and enforcement authority. In this 7-minute podcast, Steve Rosen joins Sara Crifasi to talk about how the Supreme Court rulings in Loper Bright Enterprises v. Raimondo and SEC v. Jarkesy could lead to […]
AT&T recently revealed that it suffered a major data breach affecting nearly all of its wireless subscribers, making this one of the largest communications data breaches in recent history. While data breaches are all too common today, enterprise customers shouldn’t let their frequency desensitize them from maintaining best practices in […]
On July 22, 2024, the FCC’s open Internet order— which transforms Internet access service from a lightly regulated information service into a heavily regulated telecommunications service— will take effect. This article describes the policies and legal theories underlying the Order and the Order’s effect on consumers of Internet services and […]
At LB3 and TC2 we continue to observe a strategic shift in enterprise networking toward broadband, and the rate of adoption is accelerating. In this 7-minute podcast, Keith Cook and Brent Knight join Tony Mangino to discuss why customers are more willing than ever to leverage broadband service in their […]
June 17, 2024
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September 18, 2024
October 2, 2024
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