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Companies spend a lot of time planning and implementing cost effective, resilient technical solutions and programs to support their business needs. But how do you guarantee what you’re paying for, with an increasingly limited IT budget, is actually being delivered by your service providers? And what do you do if […]
Companies are increasingly re-evaluating their Unified Communications (UC) solutions, because as The Wall Street Journal recently highlighted, during the COVID-19 pandemic enterprise UC solutions are supporting the physical and emotional health of many companies. This new dependency on UC has also revealed several issues and, perhaps, opportunities with enterprise communications […]
CenturyLink, a Tier 1 ISP and a major provider of network services to enterprise customers, has changed its name to “Lumen”. After sorting through many of the PR and marketing announcements, it’s pretty clear that this is a rebranding and renaming strategy, at least for right now. It is possible […]
On Sunday, August 30, there was a massive, half-day network outage that interrupted service across the US. The latest news reports indicate that there was an astonishing 3.5% drop in global internet traffic during the down time incident which appears to have been caused by CenturyLink, one of the world’s […]
Last month the Federal Communications Commission (FCC) issued an Order in the ongoing robocalling proceeding and, unfortunately, it could spell trouble for enterprise customers engaged in any form of customer outreach by phone. While the FCC’s intention may have been good, it was short-sighted and failed to clearly define the […]
In late April 2020 the FCC adopted sweeping new rules that will allow potentially hundreds of millions of new WiFi access points and other unlicensed devices to transmit on the same 6 GHz frequencies that are currently used by public safety agencies, energy companies, telecom carriers, and many other licensees […]
March 14, 2024
April 4, 2024
April 8, 2024
April 18, 2024
