Vendors Have a Surcharge Addiction
The introduction of new technologies and lower cost alternatives to legacy telecom has been great for enterprise buyers of ICT, but not so great for the incumbent vendors, because these changes cut into their profits. To counter the declining revenue stream, vendors have created new, more lucrative sources of revenue by assessing surcharges, sometimes on top of surcharges.
Listen to this 13-minute podcast as LB3 Partner Laura McDonald and TC2 Directors Theresa Knutson and Joe Schmidt take a look at how these fees are assessed and offer some advice to help you plan for these budget busting costs.
You can read about this and seven other key topics that we believe will have a significant impact on enterprise customers in the coming year in our article What to Expect in 2023.