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September 9, 2025
September 12, 2025
September 18, 2025
Pre-RFP activities are sometimes treated as optional, when in fact they’re among the most strategic actions a sourcing team can take. If you want a high-quality RFP, the work starts long before it’s published. In this 9-minute podcast, TC2 Managing Director Larry York joins Tony Mangino to discuss how to […]
Against the backdrop of the ongoing struggle with the Verizon outsourcing to HCL, enterprise customers are being forced to rethink their supplier support models and partners. In this 7-minute podcast, Theresa Knutson and Brent Knight from TC2 join Tony Mangino to discuss what customers can actually do to manage, escalate, and potentially fix support issues with their strategic […]
Verizon recently notified its customers that it was sunsetting certain legacy voice services beginning on November 1, 2025. In this 5-minute podcast, TC2’s Theresa Knutson joins Tony Mangino to explain the significant cost increases that are now hitting customer invoices in advance of the anticipated sunset date. If you would […]
It’s been over two years now since Verizon and HCL announced their strategic partnership, which included Verizon retaining its sales function, solutioning, and customer acquisitions, and HCL taking over Verizon’s post-sale implementations and ongoing customer support. In this 9-minute podcast, Theresa Knutson and Brent Knight from TC2 join Tony Mangino […]
Taxes, fees, and government surcharges on enterprise wireless services are at a record high, comprising upwards of 30% of the average taxable portion of a typical monthly bill. In this 8-minute podcast, Frank Zagrodnik and Tony Mangino from TC2 do a deep dive on the fine print of your wireless […]
If your organization still has legacy Verizon voice, non-IP IVR, or access services in your inventory, changes are coming — and they’re coming on a fixed timetable. Verizon has put out formal notice that these services are being retired, and customers need to move to alternatives well before the withdrawal […]
September 9, 2025
September 12, 2025
September 18, 2025
