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Thoughts on IPT Deployment Concerns

No Jitter ( Hank Levine and Jim Blaszak Here are some comments on Eric’s IPT deployment piece ‘What’s Your Biggest Concern?’ My law firm, Levine, Blaszak & Boothby, and our consulting affiliate, TechCaliber Consulting, are doing a bunch of these deals now for Fortune 100’s, so I have both interest […]

Fighting Back-Billing

No Jitter ( Justin Castillo Suppose your next invoice from your telecom carrier contains a surprise: back billing for over two years’ worth of previously-unbilled charges. You dispute the back-billed charges, but the carrier insists that its back-billing is lawful. What are your rights? How much of the back-billed charges […]

Year End Review and Predictions for 2008

No Jitter ( Hank Levine and Jim Blaszak We believe that average enterprise customers did not do as well in telecom procurements in 2007 as in previous years. Our assessment is based on our observation of carrier conduct in procurements and regulatory decisions. And 2008 only promises to further separate […]

Wireless Carriers To Enterprise Customers: “We Never Promised You A Rose Garden”

What’ll it take to get a better deal? Business Communications Review Hank Levine, Jim Blaszak & Kevin DiLallo For all the convenience that wireless services have brought to enterprises, wireless carriers have shown disappointingly little interest in innovative products, services, or pricing models. Instead, the industry has focused on value-added […]

Comparing Apples To Marshmallows And Other Tales Of MPLS

How do you evaluate bids when products are almost designed not to be comparable? Business Communications Review Hank Levine, Jim Blaszak, Ben Fox & David Lee The focus of Customers’ Corner is typically commerce and policy – carrier contract machinations, or key regulatory issues that affect the user bottom line. […]