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Wrangling for a Refund

Network World – It’s been about a decade since long-distance carriers began flat-rating their per-minute toll charges instead of charging according to mileage bands. But only recently have many network managers begun to realize that this move should have changed the way the carriers apply taxes. Several dozen Fortune 500 […]

VoIP and Your Telecom Contract

Network World – Many users are testing and evaluating VoIP options. As you consider items that could affect the cost of transitioning to VoIP, don’t overlook a critical factor right in front of you – your telecom contract. Before you invest in VoIP, make sure that moving your traditional voice […]