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Category: Articles

How to Negotiate a Cisco Enterprise Agreement that Works for You

Network World –  Marc Lindsey & Ben Fox.   Cisco Enterprise agreements can provide long-term benefits and savings, but they must be scrutinized carefully case-by-case to see if they make sense. Cisco Enterprise Agreements (“EAs”) are becoming an increasingly popular vehicle for purchasing and consuming software products and services from Cisco. […]

Don’t Ignore AT&T’s Latest Business Service Guide Update!

No Jitter.   Read your July 17 AT&T email (“AT&T Business Service Guide – Subscription Notification of Change”) to discover how the carrier treats new network and data security responsibilities. Keeping up with changes to online terms that the big guys – AT&T, Verizon, and CenturyLink – make is a must. […]

AT&T Hikes its Administrative Expense Fee by 50%

If you’re an AT&T customer, the cost of your telecom services is about to go up.   Earlier this month, AT&T quietly announced a 50% increase in its Administrative Expense Fee (“AEF”). The AEF is a percentage-based fee that AT&T applies to its customers’ expenditures for interstate and international telecom services, […]