Making Network-Services Deals: Structuring the Transaction
In this article, Marc and Ben explore the key commercial terms and contract practices that are crucial for negotiating flexible and resilient managed network services arrangements in view of the outsourcing industry challenges currently facing enterprises.
Under consideration are commercial structures in the contract such as term, commitments, fees; contracting for flexibility that considers templates, termination triggers and assistance, M&A activity, benchmarking and required personnel transfers.
Managed network services will continue to evolve, and customers will continue to become increasingly sophisticated in their selection and use of managed services and managed services providers. Sourcing strategies, RFP processes and contracts must adapt to keep up.