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How to Navigate the Co-management Conundrum in MSP Engagements

For IT and communications services, how you set up your outsourced management and service delivery arrangements with your chosen managed service (MSP) partner is pivotal to securing and maximizing the benefits of outsourcing.  This includes the smoothness of any transformation from in-house support or, thereafter, the transition from one MSP […]

AI is Already Affecting IT Services and Providers

AI is predicted to fundamentally alter the delivery of IT services.  Early use cases include enhanced service desk support, Application Development and Maintenance (ADM) and the optimization of cloud services.  In this 12-minute podcast, Ben Fox, one of TC2’s Managing Directors discusses with Tony Mangino these early use cases and […]

Five Steps to a Successful ICT Procurement

It’s important for enterprises to periodically competitively source their ICT because over time, a company’s needs change and so does its strategy and long-term plan.  This also holds true in the supplier landscape.  In this 7-minute podcast, Brent Knight, a Senior Consultant at TC2, and Joe Schmidt discuss the five […]