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Lumen’s Recent Layoff Announcement

As enterprise customers know, layoffs and downsizing are a constant part of the ICT provider business lifecycle. Recently, Lumen announced that it will be reducing its staff by approximately 7%, and enterprises may feel the impact of the provider’s decreased headcount. In this 5-minute podcast, TC2’s Brent Knight joins Sara […]

Farewell to AT&T Corp.

AT&T is quietly proceeding with a corporate restructuring that will, in AT&T’s words, involve a series of internal transactions that “merges AT&T Corp. out of existence”.  AT&T has not made any flashy announcements about this change.  Instead, they have added one line to relevant invoices telling customers that “effective May […]

Look Out for Upcoming Changes to Lumen Account Support

While companies should always be on the lookout for unexpected hikes in their ICT spend, in today’s uncertain environment it is more important than ever to maintain vigilance. Just last month Lumen notified its customers of an upcoming change to their operational and technical support structure that may leave enterprises […]

Deal Integration – Headache or Opportunity?

Merger and acquisition activity can be beneficial to the business, but it can also lead to complications when it comes to integrating ICT deals of the two entities.  Harmonizing disparate commercial terms, service schedules and pricing from legacy contracts can be a headache. In this 7-minute podcast, Keith Cook and […]

Fixed Wireless Access

5G was in the doldrums, but 5G Fixed Wireless Access (FWA) is a success story – it is growing and we predict more adoption by enterprise customers in 2024.  In certain industries, particularly those with more remote or ex-suburban presences, 5G FWA tempts enterprise customers as an alternative to fixed […]