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The carriers know that enterprise customer leverage declines dramatically the closer you get to the expiration of a contract or the hoped for installation date of a new service, and they work tirelessly to take advantage of this. Here are four techniques vendors employ to capitalize on a customer’s time […]
No Jitter (www.nojitter.com) Anthony Mangino and Joaquin Gamboa With the iCloud announcement, Apple joins the ranks of Google, Microsoft, Dropbox, and others offering (or claiming to offer) some form of cloud computing services to consumers. While each service is unique, taken as a whole these offerings are redefining the way […]
Lodging Magazine (www.lodgingmagazine.com) David Rohde & Kevin DiLallo Exploding demand for guest Internet access is forcing hotel owners and managers to look for sources of faster, cheaper service. On that score, there’s both good news and bad news. CLICK HERE FOR ENTIRE ARTICLE.
Nortel/Microsoft deal highlights questions surrounding ARIN’s authority over IPv4 trades Network World A U.S. bankruptcy court in Delaware recently approved Nortel’s sale of 666,624 IPv4 addresses to Microsoft for $7.5 million. Despite this precedent, a debate is raging in Internet policy circles about how sales of IPv4 addresses — particularly […]
Network World Deb Boehling If you are a smart enterprise customer, you hate carrier “acceptable use policies” (AUPs). They have virtuous roots (avoiding liability for customer communications under the Digital Millennium Copyright Act) but have morphed into lengthy, (allegedly) non-negotiable, overly broad and one-sided “agreements” that make the customer responsible […]
The Voice Report (Vol. 32, No. 12) Hank Levine and Justin Castillo The big news in TEM is the changes in the industry, including (and especially) among the leaders. Not to mention the products and how users pay for them or don’t. By way of background, consider that in 2010 […]
