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Thinking About Buying a M2M Solution or Developing Your Own?

What enterprises need to know before they embark on contracts with service providers. No Jitter (www.nojitter.com) Kevin DiLallo & Dorothy Hildebrandt The International Consumer Electronics Show may have ended on January 11, but the excitement it generated while showcasing the potential uses of machine-to-machine (“M2M”) devices continues to be felt. […]

Will Power Be the Next Big Issue in Communications and Network Reliability?

Are public networks as reliable as they should be–and whose responsibility is it to improve the situation? No Jitter (www.nojitter.com) Justin Castillo & Jeffrey Sheldon A series of recent natural disasters have raised questions about whether communications networks are as reliable as they should be. Usually, such discussions involve a […]

Minimizing the Pain of Forced Service Migrations

CCMI White Paper Hank Levine The forced migration of enterprise customers from telecom services they have been relying upon for decades is a major headache to end users. The pain spawned by service discontinuances calls to mind Kübler-Ross’s five stages of grief – Denial, Anger, Bargaining, Depression, and Acceptance – […]