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With a Wink and a Nod – How NOT to Squander Your Leverage

CCMI Janine Goodman Every contract negotiation involves a balance of leverage between the parties. In the context of telecommunications negotiations, that balance almost always favors the vendor, regardless of how much money the customer is bringing to the table. We could debate whether this has something to do with the […]

Take the EC 13 Challenge and Coin a Replacement for “BYOD”

It’s a bad analogy that creates misguided expectations. We need a better expression for incorporating personal devices into enterprise services. No Jitter (www.nojitter.com) Justin Castillo In less than a week, thousands of vendors and enterprise customers will converge in Orlando for Enterprise Connect 2013, where they will discuss everything from […]