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Vendors Have a Surcharge Addiction

The introduction of new technologies and lower cost alternatives to legacy telecom has been great for enterprise buyers of ICT, but not so great for the incumbent vendors, because these changes cut into their profits.  To counter the declining revenue stream, vendors have created new, more lucrative sources of revenue […]

Fixed Wireless Access – A Technology Whose Time Has Come

Fixed Wireless Access, or FWA, has attracted a lot of attention from residential and commercial users recently, and for good reason.  As speeds have increased, latency has reduced, and the service has become more reliable, wireless broadband service is becoming a viable alternative to wired last-mile connections to the Internet.  […]

Enterprise Connect: March 27-30, 2023 – Orlando, FL

On Monday, March 27th TC2’s Joe Schmidt returns as a featured presenter at the Enterprise Connect 2023 conference.  Managing a large-scale migration is complex in scale, governance, corporate decision-making, and meeting user needs and regional requirements. The timeline can stretch beyond anticipation and stakeholders find themselves outmatched by the task […]

TEM is More Important Than Ever

If you’ve ever looked closely at your ICT billing, you’d probably agree that it can be pretty complex and sadly, often inaccurate.  That’s one of the reasons that telecom expense management (TEM) has grown as an industry and why enterprises have come to depend on the services TEM companies offer. […]

What to Expect in 2023

LB3 and TC2 have compiled a list of ICT topics that we believe will have a significant impact on enterprise customers in 2023.  We will explore the following areas in greater detail on our Staying Connected podcast series, with episodes dedicated to each topic. We hope you will tune in.  1.  […]

Online Guides – The Trojan Horse of ICT Contracts

Most enterprise telecommunication contracts contain terms that are quite unfriendly to the customer.  That’s because these unfavorable terms are hidden in the carrier’s online terms known as service guides, guides, service publications, and other benign terms. Listen to this 12-minute podcast as Laura McDonald, a Senior Partner at LB3, and […]