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If you ask a provider for a rate review or benchmarking clause you’ll get one. But the provider versions are worthless-what we call “we’ll talk” clauses. These don’t give you a right to money; they give you the right to a conversation. Under a real rate review clause, both sides […]
Your telecom carriers already charge both you and their subscribers for access to their networks. Are you ready for them to double-charge you for the same access? A debate is raging in Washington about so-called “net neutrality” rules. Reports in the mainstream press and blogosphere make it seem like just […]
Once less than 5%, carrier surcharges now total 20% or more. Like hotels, banks and car rental companies, telecom carriers have become adept at padding their bills through the addition of surcharges that can’t be negotiated and that they can change at will. New telecom managers and corporate IT bosses […]
Quick, which is better: (a) 50% off of $100 or (b) 25% off of $60? And before you dismiss the question as an insult to your intelligence-which it is-know that a surprising number of major enterprise buyers act as if the answer is (a). Any bright 10 year old can […]
Sourcing a cloud solution requires a delicate balance of strategies, tactics and contractual requirements to get a deal that is just right. Cloud computing is so hot right now that many seasoned enterprise IT professionals and sourcing advisors scoff and dismiss it as an over-hyped fad. Others (mostly neophytes) in […]
The Voice Report (Telecom Junkies) – Andrew Brown and George David. Summary: E911 issues for MLTS PBXs have been largely resolved from a technical and economic perspective. But enterprise customers still face a number of challenges when dealing with E911. Join Andrew Brown, Partner at Levine, Blaszak, Block & Boothby, […]
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