Quick, which is better: (a) 50% off of $100 or (b) 25% off of $60? And before you dismiss the question as an insult to your intelligence-which it is-know that a surprising number of major enterprise buyers act as if the answer is (a). Any bright 10 year old can […]
Sourcing a cloud solution requires a delicate balance of strategies, tactics and contractual requirements to get a deal that is just right. Cloud computing is so hot right now that many seasoned enterprise IT professionals and sourcing advisors scoff and dismiss it as an over-hyped fad. Others (mostly neophytes) in […]
Standard clauses are like professions of love; If they aren’t reasonable, someone is going to get hurt.
Basically, the provider gets the uranium mine and the customer gets the shaft. Amazing as it might sound, the provider versions of boilerplate clauses like limits of liability, indemnification, force majeure, and assignment rights are rarely mutual. Only the provider’s performance may be excused for force majeure. The provider’s limit […]