How Service Provider Agendas Affect Enterprise Customers
No Jitter –
Carriers and their enterprise customers agree on the need to migrate from TDM to IP but disagree over the specifics.
LB3’s Hank Levine takes a look at their agendas with regard to the following, and what they mean for you:
- The TDM-IP migration
- Net neutrality
- Surcharge increases
- Shifting regulatory responsibilities to the customer via contract terms
- “Hidden” terms and conditions in Service Guides, AUPs and click-through licenses
The carriers like to say their only agenda is to serve their customers. That’s true. And it’s fine, so long as you don’t mind being lunch.