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Category: Articles

Comparing Apples To Marshmallows And Other Tales Of MPLS

How do you evaluate bids when products are almost designed not to be comparable? Business Communications Review Hank Levine, Jim Blaszak, Ben Fox & David Lee The focus of Customers’ Corner is typically commerce and policy – carrier contract machinations, or key regulatory issues that affect the user bottom line. […]

Price Gouging And Competition In The Special Access Market

The FCC should not acquiesce in the BOCs’ excessive pricing Business Communications Review Hank Levine, Jim Blaszak & Colleen Boothby Economic regulation serves no good purpose in effectively competitive markets. But it can – and should – play an important role in markets that are not effectively competitive. Indeed, modern […]

The Deadly Sins of Carrier Billing and Dispute Resolution

The process is grotesquely one-sided, but there are a few measures you can take to even things up Business Communications Review Hank Levine and Jim Blaszak In July we wrote about the seven deadly sins of carrier pricing and commitment terms. This month we thought we’d mix metaphors and take […]

How The BOCs Work Washington And Why It Matters

Lobbying has always been one of the telcos’ core competencies. They’re looking to build on past successes Business Communications Review Hank Levine and Jim Blaszak Enterprise user IT/telecom executives understand networks and technology, but they often don’t appreciate the influence of government oversight on the availability and prices of services. […]

The Seven Deadly Sins of Telecom Procurements

The path of the righteous manager is beset on all sides. Especially when a contract is due Business Communications Review Hank Levine and Jim Blaszak Too many times, companies have come to us for help with a transaction after they have made mistakes that drastically lower their odds of getting […]