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Telecom Billing and Payment Terms: Fighting the Hidden Costs No Jitter blog, August 27, 2009 Six Mistakes to Avoid in Your Next Telecom Procurement TC2 blog, April 17, 2009 Avoiding Unexpected Cost Increases While Trying To Save Money. No Jitter blog, March 26, 2008 Extreme Makeover, Wireless Edition Network World, March 26, 2009 2008 in Review and What to Expect in 2009 No Jitter blog, December 30, 2008 A Recession-Era Guide to Network Service Agreements Network World, December 22, 2008 Software Licensing and Security in a Cloud Environment Computerworld September 8, 2008 How Carriers Try to Increase Your Spend in Tough Times No Jitter blog, November 18, 2008 Thoughts on IPT Deployment Concerns No Jitter blog June 5, 2008 Fighting Back-Billing No Jitter blog, January 30, 2008 Year End Review and Predictions for 2008 No Jitter blog, January 16, 2008 Wireless Carriers to Enterprise Customers: We Never Promised You a Rose Garden Business Communications Review December 2007 Comparing Apples to Marshmallows and Other Tales of MPLS Business Communications Review November 2007 Price Gouging and Competition in the Special Access Market Business Communications Review October 2007 The Deadly Sins of Carrier Billing and Dispute Resolution Business Communications Review September 2007 How the BOCs Work Washington and Why it Matters Business Communications Review August 2007 The Seven Deadly Sins of Telecom Procurements Business Communications Review June 2007 Getting Refunds of Illegally Collected Federal Excise Taxes Business Communications Review, May 2007 The Market a Year After the Mergers Business Communications Review, April 2007 Finessing On-demand Software Deals Marc A. Lindsey and Joaquin Gamboa Computerworld, 09/11/06 MPLS’ Impact on International Sourcing Deb Boehling Business Communications Review, April 2006 The Post-Merger World: A Market Assessment and Survival Guide Convergence is Coming – It’s Time to Prepare Justin Castillo and Hank Levine IT Architect November 2005 DWDM: It’s Not Just For Carriers Anymore Deb Boehling Business Communications Review, July 2005 Negotiating Enterprise Wireless Agreements Kevin DiLallo Business Communications Review, June 2005 Hank Levine & David Rohde on Protecting Enterprise Customers After the Telecom Mega-Mergers Hank Levine & David Rohde Business Communications Review, March 2005 Liability Issues in a VoIP Environment Colleen Boothby Business Communications Review, February 2005 Key Regulatory Developments for Enterprise Customers Jim Blaszak and Colleen Boothby Business Communications Review, January 2005 Negotiating a More Perfect SLA Mark Johnston and Justin Castillo Network Magazine, 11/1/04 Negotiating Managed Network Contracts Deb Boehling Business Communications Review, November 2004 Smart Contracts Make Smooth Flights Justin Castillo Network World, 07/12/04 You can do Something about the Growing Universal Services Burden Jim Blaszak Businesss Communications Review, July 2004 Wrangling for a Refund David Rohde and Stephen Rosen Network World, 04/12/04 VOIP and Your Telecom Contract Laura McDonald and Hank Levine Network World, 04/05/04 Headaches, Hassles and Hurdles: Telco Management Pain Points in the Enterprise Michelle Hankins Billing World, January 2004 Enterprise Report Card on MCI Hank Levine Business Communications Review, June 2003 The Long Distance Carriers' Service Guides: The Rules Have Changed Janine Goodman, and Jim Blaszak Business Communications Review, November 2001 Negotiating International Telecom Deals D.E. Boehling and Hank Levine Business Communications Review, June 2001 Negotiating Telecommunications Contracts Ellen G. Block & Hank Levine Business Communications Review, March 2000 |
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