Corporate-Liable Mobile Phones as Credit Cards: Is Your Company Ready?
Voice Report, June 3, 2010
For Devices And Apps Complicates Wireless Procurements
Voice Report, June 3, 2010
Telecom Billing and Payment Terms: Fighting the Hidden Costs
No Jitter blog, August 27, 2009
Six Mistakes to Avoid in Your Next Telecom Procurement
TC2 blog, April 17, 2009
Avoiding Unexpected Cost Increases While Trying To Save Money.
No Jitter blog, March 26, 2008
Extreme Makeover, Wireless Edition
Network World, March 26, 2009
2008 in Review and What to Expect in 2009
No Jitter blog, December 30, 2008
A Recession-Era Guide to Network Service Agreements
Network World, December 22, 2008
Software Licensing and Security in a Cloud Environment
Computerworld September 8, 2008
How Carriers Try to Increase Your Spend in Tough Times
No Jitter blog, November 18, 2008
Thoughts on IPT Deployment Concerns
No Jitter blog June 5, 2008
Fighting Back-Billing
No Jitter blog, January 30, 2008
Year End Review and Predictions for 2008
No Jitter blog, January 16, 2008
Wireless Carriers to Enterprise Customers: We Never Promised You a Rose Garden
Business Communications Review December 2007
Comparing Apples to Marshmallows and Other Tales of MPLS
Business Communications Review November 2007
Price Gouging and Competition in the Special Access Market
Business Communications Review October 2007
The Deadly Sins of Carrier Billing and Dispute Resolution
Business Communications Review September 2007
How the BOCs Work Washington and Why it Matters
Business Communications Review August 2007
The Seven Deadly Sins of Telecom Procurements
Business Communications Review June 2007
Getting Refunds of Illegally Collected Federal Excise Taxes
Business Communications Review, May 2007
The Market a Year After the Mergers
Business Communications Review, April 2007
Finessing On-demand Software Deals
Marc A. Lindsey and Joaquin Gamboa Computerworld, 09/11/06
MPLS’ Impact on International Sourcing
Deb Boehling
Business Communications Review, April 2006
The Post-Merger World: A Market Assessment and Survival Guide
Convergence is Coming – It’s Time to Prepare
Justin Castillo and Hank Levine
IT Architect November 2005
DWDM: It’s Not Just For Carriers Anymore
Deb Boehling
Business Communications Review, July 2005
Negotiating Enterprise Wireless Agreements
Kevin DiLallo
Business Communications Review, June 2005
Hank Levine & David Rohde on Protecting Enterprise Customers After the Telecom Mega-Mergers
Hank Levine & David Rohde
Business Communications Review, March 2005
Liability Issues in a VoIP Environment
Colleen Boothby
Business Communications Review, February 2005
Key Regulatory Developments for Enterprise Customers
Jim Blaszak and Colleen Boothby
Business Communications Review, January 2005
Negotiating a More Perfect SLA
Mark Johnston and Justin Castillo
Network Magazine, 11/1/04
Negotiating Managed Network Contracts
Deb Boehling
Business Communications Review, November 2004
Smart Contracts Make Smooth Flights
Justin Castillo
Network World, 07/12/04
You can do Something about the Growing Universal Services Burden
Jim Blaszak
Businesss Communications Review, July 2004
Wrangling for a Refund
David Rohde and Stephen Rosen
Network World, 04/12/04
VOIP and Your Telecom Contract
Laura McDonald and Hank Levine
Network World, 04/05/04
Headaches, Hassles and Hurdles: Telco Management Pain Points in the Enterprise
Michelle Hankins
Billing World, January 2004
Enterprise Report Card on MCI
Hank Levine
Business Communications Review, June 2003
The Long Distance Carriers' Service Guides: The Rules Have Changed
Janine Goodman, and Jim Blaszak
Business Communications Review, November 2001
Negotiating International Telecom Deals
D.E. Boehling and Hank Levine
Business Communications Review, June 2001
Negotiating Telecommunications Contracts
Ellen G. Block & Hank Levine
Business Communications Review, March 2000
