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We routinely advise clients embroiled in disputes growing out of the terms or termination of their network services agreements, and we represent users in negotiations to resolve such disputes. We have been involved in the amicable resolution of literally scores of disputes, involving issues that include:
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Reliability and service levels, especially in the case of specialized or private networks;
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Applicability of shortfall penalties when a contract was premised on erroneous, carrier-provided revenue and traffic estimates, or other misrepresentations;
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Carrier attempts to re-cast and back bill charges at higher rates than those established in a contract;
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Payment of sales commissions to associations and companies managing group purchases by members or affiliates; and
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The timeliness and accuracy of carrier bills.
Working out a dispute almost always involves renegotiation of the underlying agreement. LB3 leverages its expertise in the area of telecom agreements to seize opportunities to improve key terms and prices even when the primary goal of a project is to avoid shortfall liability.
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