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Carrier Overcharges
Telecom billing is notoriously inaccurate, and perhaps not surprisingly the vast majority of billing errors favor the carrier. The firm has successfully recovered tens of millions of dollars in refunds for clients victimized by carrier overcharges. Its skills have proven particularly useful to consulting firms that have run out of non-legal options in their pursuit of a recalcitrant carrier on behalf of an enterprise client.

Additional Information

Headaches, Hassles and Hurdles: Telco Management Pain Points in the Enterprise
Michelle Hankins
Billing World, January 2004